What We Collect and Why We Keep It
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your session secure. This includes your name, contact details, device identifiers, and transaction records tied to your chosen wallet — whether that is DANA,
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OVO, or GoPay. We do not sell your data to third parties. Payment data is passed only to the wallet provider you select to complete the transaction; we do not store your full wallet credentials on our servers. Session and device data helps us detect unusual
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login activity and protect your account from unauthorised access. We retain account records for as long as your account is active and for a period after closure as required by applicable regulations. Where local law in Indonesia governs data handling, we follow those requirements. Availability of
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certain features depends on local law and eligible regions. If you have questions about what data we hold on you, our support team can walk you through a data access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.